4 months ago

Junior Implementation Engineer

  • Remote
  • Full Time
  • Development
    • ruby
    • ruby on rails
  • 4 months ago

The Implementation Engineer will:

  • Focus on integration development work involving data & user work flows between Healthify and our customers
  • Build internal tools to empower our Customer Success team to best help our customers successfully use our platform
  • Be the go-to engineer for all development related customer support tasks
  • Iterate upon our existing APIs, and build new ones from the ground up
  • Import and sync patient data for customers and internal stakeholders
  • Be a technical resource for our Customer Success and Sales teams on discovery calls
  • Create and document repeatable solutions sharable with our Product and Engineering teams

About You

  • Are a recent grad of a Dev Bootcamp with previous customer-facing non-technical work experience, or have 1-2 years production Ruby experience
  • Have experience with and a keen interest in building APIs
  • Care about the power of integrations to help users be successful
  • Are interested in the intersection of customers and developers
  • Are empathetic and an excellent communicator able to speak technically to a non-technical audience

And the following would be nice

  • Experience working at an early-stage startup
  • Contributions to open source projects
  • An interest or background in healthcare, social work or community organizing